Binbox Contact and Customer Support

Get quick answers for common questions. For specific issues our team is ready to help you in a fast and pro manner!

FAQ / Frequently asked questions:

To help you make an informed decision, we've compiled a list of our most frequently asked questions relating to the products and services listed on this page. If you can't find the answer to your question or if you would like more information about it, please feel free to contact us at any time and we'll be happy to help you.

What Payment Methods do you accept?

PayPal / Credit card(Visa/Mastercard) / Bitcoin

Do you offer any money back guarantee?

Yes, we have a policy for returning in maximum 5 days after the payment.

Do you offer any discounts for bulk orders?

Yes, we do. For more information, please contact our Sales Department.

Will my services be setup immediately?

Some of the services are delivered within 5 minutes from your payment confirmation. Usually we deliver the services in maximum 4 hours since we have your payment confirmation.

Can you provide other (custom) services?

Yes, we do. Please contact our Sales Department.

What is your SLA?

According with Tier-3 standard we are offering 99.982% uptime.

What is your Compliance Guide?

ISO 9001, ISO 14001 and ISO 27001.